Best Friends Club Terms and Conditions 2026

Charlie Bears Collectables Australia Pty Ltd – Best Friends Club Membership Terms and Conditions

Promoter
The Best Friends Club is operated by Charlie Bears Collectables Australia Pty Ltd, 1 Angus Way, Kyneton, Victoria, 3444 (“Charlie Bears”, “we”, “us”, “our”).

Eligibility
2.1 Membership is open worldwide where permitted by law.
2.2 There are no age restrictions; however, entrants under 18 years of age must have permission from a parent or legal guardian.

Membership Purchase and Duration
3.1 Membership is purchased as a one-time annual payment.
3.2 Membership is valid until 30 April each year, regardless of purchase date.
3.3 Membership does not automatically renew.

Membership Benefits
4.1 Membership benefits may include, but are not limited to:

  • A complimentary welcome gift

  • Free or subsidised shipping (subject to separate terms and conditions)

  • Access to exclusive members-only products

  • Promotional offers, including discount codes (minimum spend may apply)

  • Entry into members-only prize draws

  • Early access to selected products, events, and pre-orders

  • Milestone recognition gifts

  • Printed materials and communications (e.g. catalogue, newsletters, cards)

  • Access to exclusive online communities

  • Complimentary entry to the Bearhouse Gallery in Launceston, UK

4.2 All benefits are subject to availability and may vary.
4.3 Specific promotions, shipping offers, and prize draws are subject to separate terms and conditions.

Use of Membership
5.1 Membership benefits are non-transferable and may only be used by the registered member.
5.2 Charlie Bears reserves the right to verify eligibility.

Pricing and Offers
6.1 Promotions may be subject to minimum spend, expiry dates, and additional conditions.
6.2 Benefits have no cash value unless required by law.

Cancellations and Refunds
7.1 Membership purchases are non-refundable except as required under the Australian Consumer Law (ACL).

Misuse and Termination
8.1 Membership may be suspended or terminated in cases of fraud, breach of terms, or misuse.

Changes to Membership
9.1 Charlie Bears reserves the right to modify or withdraw benefits at any time.

Communications
10.1 Membership does not automatically opt members into marketing communications.

Liability
11.1 Nothing in these Terms excludes, restricts, or modifies any rights under the Australian Consumer Law.
11.2 To the extent permitted by law, Charlie Bears is not liable for indirect or consequential loss.

General
12.1 By purchasing membership, you agree to these Terms.
12.2 These Terms are governed by the laws of Victoria, Australia.


CHARLIE BEARS COLLECTABLES AUSTRALIA PTY LTD – BEST FRIENDS CLUB PRIZE DRAW – MEMBERSHIP CARD / COLLECT ALL MEMBERS BEARS 2026
Terms and Conditions

Promoter
Charlie Bears Collectables Australia Pty Ltd.

Eligibility
2.1 Open to valid Best Friends Club members worldwide where permitted by law.
2.2 Membership must be active at time of entry.

Entry Requirements
3.1 Entry is a benefit of membership.
3.2 Members must complete their membership card and provide a valid order number.
3.3 Incomplete entries will not be accepted.

Promotion Period
From 1 May 2026 to 30 April 2027 at 11:59 PM AEST.

Prize
5.1 One (1) prize valued up to AUD $1,800 (approximate equivalent).
5.2 Prize is not transferable or exchangeable.
5.3 Substitution may occur if necessary.

Winner Selection
Winner will be selected at random.

Winner Notification
Winner will be contacted by email. If unclaimed within 14 days, a redraw may occur.

Public Announcement
Winner’s name may be published on Charlie Bears’ official Facebook page.

Facebook Disclaimer
This promotion is not sponsored, endorsed, or administered by Facebook.

Permits
Permit numbers will be obtained where required by applicable State or Territory laws.

General
Charlie Bears reserves the right to amend or cancel the promotion. Subject to State regulations. Governed by Victoria law.


Charlie Bears Collectables Australia Pty Ltd – Best Friends Club Free Shipping Terms and Conditions

Promoter
Charlie Bears Collectables Australia Pty Ltd.

Eligibility
Available to Best Friends Club members only.

Promotion Period
Valid until 29 April 2027.

Australia Orders
Free standard shipping applies within Australia (where applicable).

International Orders
Subsidised shipping discount applies. Requiring use of code BFCPOST26.

Product Eligibility
Applies to all products.

Use of Offer
One use per order; unlimited during membership.

Combination with Other Offers
May be combined with other offers.

General
Offer may be amended or withdrawn at any time. Governed by Victoria law.


Charlie Bears Collectables Australia Pty Ltd – Best Friends Club Members-only Bear Prize Draw Terms and Conditions

Promoter
Charlie Bears Collectables Australia Pty Ltd.

Eligibility
Open to active Best Friends Club members.

Automatic Entry and Opt-Out
Members are automatically entered.
Members may opt out by contacting headbear@charliebears.com.

Promotion Structure
One global winner per draw.

Prize
Exclusive bear per draw.

Winner Selection
Random draw.

Winner Notification
Winners contacted via account details; redraw if unclaimed.

Multiple Wins
Permitted.

Permits
Permits will be obtained where required.

General
Subject to applicable laws and regulations. Governed by Victoria law.


Charlie Bears Collectables Australia Pty Ltd – Best Friends Club $35 Discount Coupon Code Terms and Conditions

Promoter
Charlie Bears Collectables Australia Pty Ltd.

Eligibility
Available to Best Friends Club members only.

Offer Details
Code B3STFR13ND provides $35 discount.
Applies to product subtotal only.

Minimum Spend
Minimum $35 spend required.

Validity Period
Valid until 29 April 2027.

Use of Offer
One-time use per member; may be combined with other offers.

Returns and Refunds
Replacement code may be issued at discretion.

General
No cash value. Offer may be withdrawn at any time. Subject to Australian Consumer Law.